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All of sudden, can't connect my phone to my Home Network
Currently using the Orbi Mesh router AX4200 (RBR750) up to this point my phone (Galaxy S21 Ultra) has been connected to the main access point to our home system.
As of an hour ago, I can not connect to the network, or even the guest network. The message I get when I try to connect is "Internet may not be available", well new flash "it is". All other devices in the house are connected fine.
I can't for the life of me know, if anything, that I hit or changed to bring this on.
I've restarted the phone.
Restarted the router.
Any suggestions?
Ya sometimes those updates can be effected.
Might try next time to forget the wireless network on the phone, then have it reconnect and re-enter the wifi PW.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
3 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Has any thing changed on the phone? Any updates?If other devices connect and the one device doesn't I would review this one device.
FURRYe38 wrote:What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Has any thing changed on the phone? Any updates?If other devices connect and the one device doesn't I would review this one device.
As a matter of fact, I did take an update from Verizon today.But...I logged into the router and under Devices added the phone in manually. I set it to Allowed and I'm reconnected to the home network. I can't explain why an update from the carrier would have the effect but regardless, I found a way to get back in.
Thanks of your comments, I never would have expected an update to have that impact.
Ya sometimes those updates can be effected.
Might try next time to forget the wireless network on the phone, then have it reconnect and re-enter the wifi PW.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡