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Forum Discussion
Amcrest Pro HD 2.4GHz camera won't connect to Orbi WiFi
I just purchased an Orbi AX3000 (RBK653) mesh system. It works perfectly for all my WiFi needs except for my Amcrest cameras. Before I purchased the Orbi I made sure that it did support 2.4GHz wifi...
That is the directions I followed using the phone app. The phone needs to be on the 2.4 network to aquire the cameras.
I'm kinda past this step now. I'm ok using the extender. BUT.. now there is another issuem. Ugh.. The phone app live view works perfectly while I'm connected to the home wifi. But when I'm away it doesn't. It won't connect. I'm really getting tired of this. I've had three previous "regular" routers and never had an issue with the cameras or phone app. Now with this Orbi it's a mess... Ugh.....
I'm kinda past this step now. I'm ok using the extender. BUT.. now there is another issuem. Ugh.. The phone app live view works perfectly while I'm connected to the home wifi. But when I'm away it doesn't. It won't connect. I'm really getting tired of this. I've had three previous "regular" routers and never had an issue with the cameras or phone app. Now with this Orbi it's a mess... Ugh.....
Thanks to schumaku for posting the link Amcrest installation directions. It's probably "splitting hairs", but that link says nothing about "2.4G WiFi":
An Orbi system creates one LAN, which includes devices connected by Ethernet, 2.4G WiFi and 5G WiFi (and the newest models include 6G WiFi). All one network. HOWEVER... There are often restrictions imposed on devices connected to the Guest network.
Which network is the Amcrest camera connected to? (primary or guest?)
Several times when the smartphone app said "Must be on 2.4G WiFi", I just kept clicking "Continue" until the app finished.