NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Flupke
Jan 08, 2022Apprentice
an RBS850 satellite has specific password
I am facing a strange issue, One of my two RBS850 satellites, properly connected to the RBR850, has a misaligned consolde password: it is still based on default "admin/password" (not admin/admin) ...
plemans
Jan 08, 2022Guru - Experienced User
What firmware is on the satellites and the router?
Have you tried a simple factory reset and reinstall?
Maybe the re-sync will update the password info.
Flupke
Jan 08, 2022Apprentice
THey are properly aligned on the last official firmware: V4.6.3.16_2.0.51
I am not willing to do a factory reset of the router due to a rather complex configuration that would be tedious and disruptive to redo.
I may however try to remove/resync the satellite itself, as some have report this as resolving such disync issue. Alternatively, I could keep it as such as everything seems to work for the rest ...hoping the next firmware update (apparentely on its way) would resolve it.
- plemansJan 08, 2022Guru - Experienced User
sorry, didn't mean a factory reset of router, just the satellite.
I'd try that first.
- FlupkeJan 16, 2022Apprentice
I didn't try yet but took note of the recommended solution to "turn-off atellite, remove satellite from admin console of router, then re-add satellite)
I will confirm if it works when i find the time to test the procedure- FlupkeJan 16, 2022Apprentice
I just did try:
- I removed the satellite
- I turned on then pressed the reset button of the satellite until the small LED next to id became green again
- I wanted to re-add the satellite but the procedure was not 100% as axpeced: the satellite never came to a stable white color before I could press sync: it was slowly blinking (fade-in/fade-out)
- eventually, I pressed sync on the router then on satellite and it became fixed blue
...but the password of the satellite console is still the default admin/password, and strangely the router "remembered its name"
So I have the feeling that the satellite actually reconnected and sync'ed in the very same situation. Unresolved.
One hint: I wonder whether the satellite could have connected in "daisy chain mode" first before it switched to the most rapide 5G to the router from which it stands.