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Forum Discussion
Another CBR750 not working with Comcast/XF
Yo, Just came across your post.
So I'm reading through everything below, but I live in Thornton, CO and saw you're in Denver. I had Xfinity come out on 1/26/23 to do an "upgrade" to our net...
What wifi channels are you using on the CBR?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
What wifi channels are you using on the CBR?
Can't find this info on the Orbi app and will have to check when I'm back home. Does the Orbi app provide this info or is this something I'll have to do when back home and logged into my network? I don't have remote access enabled and don't plan on turning it on.
What is the size of your home? Sq Ft?
2650 sq ft.
What is the distance between the router and satellite(s)?
Not sure if it's 30 ft. The router is on the 2nd floor of my home and the satellite is placed on the sub-level of my home. May not be 30 ft, but it is definitely not that close to it. I don't think this would cause any issues because it was working solidly until the 1/26 update on the network that Xfinity did.
MattM19179 wrote:
What wifi channels are you using on the CBR?
Can't find this info on the Orbi app and will have to check when I'm back home. Does the Orbi app provide this info or is this something I'll have to do when back home and logged into my network? I don't have remote access enabled and don't plan on turning it on.
Need to log into the CBR web page to check wifi channels. I recommend 1 and 40 or 11 and 48.
What is the size of your home? Sq Ft?
2650 sq ft.
What is the distance between the router and satellite(s)?Not sure if it's 30 ft. The router is on the 2nd floor of my home and the satellite is placed on the sub-level of my home. May not be 30 ft, but it is definitely not that close to it. I don't think this would cause any issues because it was working solidly until the 1/26 update on the network that Xfinity did.
Just making sure that the CBR and RBS are placed well and working. Too close or having too many RBS in a small home can cause problems.
If you don't think the RBS is at 30 feet and is a bit close, lets turn down the power on the CBR from 100% to 50%.
I would also enable SIP ALG as well under Advanced Tab/Setup/WAN Setup.
Let see if the ISP can get the power down the Modem side as well. Correct and UnCorrectables should be mostly Zeros across all channels. Have the ISP tech review any and all Errors, Criticals and Warnings seen in the events logs. This is on there side.