NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Anyone has difficulties connecting their shelly relay to Orbi RBK852 wifi network?
I recently got my hands on Shelly 2.5 relay, and it just won't connect to my Orbi RBK852 router. Have tried disabling AX, enabling guess wifi, lowering 5ghz channel to 25%, setting static IP for the ...
The orbi rbk853 is with mesh wifi network and there is no standalone 2.4ghz and 5ghz channel. The router is supposed to figure out what channel the device is using. Hence I tried to weaken the 5ghz channel but that still does not work :(
the problem is with coding. A properly coded IoT devices doesn't care if your phone is on 2.4ghz or 5ghz. The ones that are coded poorly or by a lazy coder do care. So if you're phone isn't on the 2.4ghz it won't setup .
You have options. You tried turning down the broadcast power. You can also disable the ssid broadcast (doesn't stop the radio). And then move as far from the router as you can. Then disconnect your phone from the wifi and reconnect. see if it connect to the 2.4ghz. if it does, try setup. If it doesn't, then we'd need another option.
I've hotspotted my phone before with the same ssid as my router (shut off the router). I've used that to get the IoT device setup on the ssid. then I simply shut off the hotspot and turned the router back on. I haven't had to do that in years and it was many on cheap/poorly coded devices.
- Good idea, my iphone hotspot should be on 2.4ghz, let me try to use that instead.
- Unfortunately this still does not work. I paired the shelly devices using my phone hotspot and they worked fine. However, upon switching the network to using the orbi router, the device stopped connecting. I swapped in an old TP link deco M5 mesh router and worked like a charm.
The issue is definitely with the Orbi RBK852 router. I suspect other IoT that runs on 2.4ghz will have the same incompatibility issue. If no solution can be found, I might have to consider returning them (if that's possible) or try selling them as 2nd hand :(
jimmyngtm wrote:
Unfortunately this still does not work. I paired the shelly devices using my phone hotspot and they worked fine.It isn't clear to me what you actually did to connect the device.
By saying you used the phone as a hotspot it sounds like you got the shelly to work with the phone as a wifi source and a connection to the Internet.
That is not the same as getting the shelly to work with the Orbi as a connection to the Internet.
The trick is to get the phone to make a 2.4 GHz connection to the router. That is not the same as using it as a hotspot. All that does it to use the phone for the Internet connection. The Orbi is nowhere in sight when you do that.
plemans also suggested other things you could try.
Did you try this:
Search - NETGEAR Communities – shelly
At least one message there seems to have worked.
Solved: Re: unable to add shelly device to my home network - NETGEAR Communities
- I was refering to plemans solution:
"I've hotspotted my phone before with the same ssid as my router (shut off the router). I've used that to get the IoT device setup on the ssid. then I simply shut off the hotspot and turned the router back on."
As for the link you attached, I have tried that already as mentioned in the main thread.
Any other idea? Thanks
