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Forum Discussion
jimmyngtm
Dec 23, 2021Tutor
Anyone has difficulties connecting their shelly relay to Orbi RBK852 wifi network?
I recently got my hands on Shelly 2.5 relay, and it just won't connect to my Orbi RBK852 router. Have tried disabling AX, enabling guess wifi, lowering 5ghz channel to 25%, setting static IP for the ...
michaelkenward
Dec 27, 2021Guru - Experienced User
jimmyngtm wrote:
I was refering to plemans solution:
"I've hotspotted my phone before with the same ssid as my router (shut off the router). I've used that to get the IoT device setup on the ssid. then I simply shut off the hotspot and turned the router back on."
That says that you set the device up on the hotspot with the router turned off.
By definition that means that you did not connect the device to the wifi from your router.
Using the same SSID means nothing. You can use the same SSID for as many wifi sources as you like. But that does not mean that your device knows how to connect to the wifi source that matters. It just means that you have confused the wifi devices you are connecting.
For once. I fear that there may be something missing from the suggestion from plemans. Perhaps there were other steps beyond simply using the same SSID.
Did you spot this bit:
I haven't had to do that in years and it was many on cheap/poorly coded devices.
Sadly, plemans did not have access to the same IoT widget that you are trying to set up.
Did you follow up this?
You also might check on the Shelly website/forum as they tend to be a little less user friendly and for more advanced users.
It is a down to trying all the options going.
Any other idea?
Yes. try the obvious solution.
CONNECT YOUR MOBILE PHONE TO THE 2.4GHz WIFI FROM YOUR ROUTER.
I see no sign that you tried this bit in the message from plemans
Then disconnect your phone from the wifi and reconnect. see if it connect to the 2.4ghz. if it does, try setup. If it doesn't, then we'd need another option.
That may take some doing, especially if it one of those helpful iOS devices.
It seem that other people have succeeded. Perhaps there is a slight wrinkle that you have missed in what you are doing.
jimmyngtm
Dec 27, 2021Tutor
Well obviously it is an unorthodox trick solution as a last resort. I used my old router as a control test and the device could indeed connect to it as long as I use the same ssid, whereas it still doesn't work for orbi.
The reason I said it does not matter whether my phone is connected to 2.4ghz is because my phone is not connected to wifi network at all when I setup the device. The shelly device can operate as an access point where I can connect directly to it via bluetooth/wifi using laptop/phone. After that I can set up the wifi connection (providing ssid/pw/static ip etc) for the device without my phone being connected to the wifi network all together.
That said, Orbi RBK852 does not seem to have the option to turn off 5ghz channel, and I already tried to lower the power of 5ghz channel to 25%. Given that I still could not connect my phone to 2.4ghz channel. And I doubt that matters as my phone needs not connect to the wifi network at all in the setup.
I am more inclined to believe that the solution, if any, has something to do with the wifi setting instead. Whether I should enable AX, WMM, etc. Any thought in this regard?
The reason I said it does not matter whether my phone is connected to 2.4ghz is because my phone is not connected to wifi network at all when I setup the device. The shelly device can operate as an access point where I can connect directly to it via bluetooth/wifi using laptop/phone. After that I can set up the wifi connection (providing ssid/pw/static ip etc) for the device without my phone being connected to the wifi network all together.
That said, Orbi RBK852 does not seem to have the option to turn off 5ghz channel, and I already tried to lower the power of 5ghz channel to 25%. Given that I still could not connect my phone to 2.4ghz channel. And I doubt that matters as my phone needs not connect to the wifi network at all in the setup.
I am more inclined to believe that the solution, if any, has something to do with the wifi setting instead. Whether I should enable AX, WMM, etc. Any thought in this regard?
- FURRYe38Dec 27, 2021Guru - Experienced User
Did you turn OFF any RBS while working with the RBR at 25%? If you left the RBS on then there may have been chance that the phone connected still at 5Ghz.
Did you try setting up the 2.4Ghz router with same SSID name and PW long enough to get the device fully connected, then turn OFF this 2nd router? It should have auto connected to the Orbi AX signal.
Try disabling AX mode on 2.4Ghz.
Set CTS value to 2347?
- jimmyngtmDec 28, 2021TutorThanks for the suggestion. Just tried AX and CTS setting but still not working :(
- plemansDec 28, 2021Guru - Experienced User
Have you tried disabling wpa3?