NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jbh8063
Sep 26, 2023Aspirant
Assign HomeKit devices to 2.4Ghz Band
I'm having some issues with some devices staying connected to Homekit, including Hunter Fan, Nanoleaf & Meross bulbs. Still other devices have had no issues at all, including Circle View doorbell, K...
FURRYe38
Sep 26, 2023Guru - Experienced User
Can you confirm which Orbi model system you have?
New FW for the RBK 7 and 8 series has IoT support for a separate 2.4Ghz network for those problematic IoT devices.
- jbh8063Sep 26, 2023Aspirant
I think it's actually the RBK752 (difference appearing to be, only one satellite). AX4200.
ROUTER INFORMATION Hardware Version RBR750 Firmware Version V4.6.14.3_2.3.12 GUI Language Version V3.0.1.54_2.1.30.3 - FURRYe38Sep 26, 2023Guru - Experienced User
Would need to update the system to v7.x FW to get the new IoT WiFi Network feature.
- jbh8063Sep 26, 2023Aspirant
Got this downloaded and applied to the router. The Satellite prompts for a user/pw, and when I enter the same one that works on the router, it just give me another prompt. If I intentionally enter the wrong credentials, I get an "access denied" message. Not sure how to proceed on the Satellite.
Are there best practices on how to set up/enable the IoT Network settings? I know most of the instructions insist the new device and iPhone be on the same network; I assume that means I also need to add my phone to the IoT network?