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Forum Discussion
reverendtom
Sep 21, 2021Aspirant
AX4200 daisy chain has stopped working
I have an RBK53 Orbi system, with one router and two satellites. I have the router hard wired to one satellite, and then the third satellite at the far end of the house (but closest to the second sat...
FURRYe38
Sep 21, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Ensure the RBS FW is the same as whats loaded on the RBR.
Power OFF The RBS for 1 minute, then power ON the 1st RBS, let it sync. Then power ON the 2nd RBS.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
- reverendtomSep 21, 2021Aspirant
- Current firmware is v4.6.3.16_2.0.51. I have confirmed all three units are on the same version.
- ISP modem is a Centurylink C3000Z.
- My entire home is around 3400 sq ft. The distance between router and satellite 1 (Living Room) is about 25 ft. Satellite 1 to 2 (Bedroom) is around 30ft. The router and satellites are all in a line, so the distance from satellite 2 (Bedroom) to router is 55+ ft, so I'm not sure why it keeps trying to connect, rather than connecting to the much closer satellite 1 (Living Room).
I tried the power cycling you recommended (I have done this several times previously), but it did not work. The satellite comes on, tries to connect to the router at 5GHz, which results in a Poort connection. After some time, it drops down to 2.4Gz which is considers a Good connection. The satellite will then toggle back and forth between 2.4 and 5 GHz, with the connection stability bouncing back and forth. For some reason, it won't just connect to the closer satellite.
I have used this exact Orbi layout for over two years now without issue, as the system correctly configured itself in a daisy chain. I had an older Orbi system which I upgraded in February, and the new one has also been working fine (daisy chain) since then. It is only the last couple of weeks that this has changed.
- FURRYe38Sep 21, 2021Guru - Experienced User
What happens if you configure the #1 RBS for wireless connection.
One thing you can try, try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
- reverendtomSep 24, 2021Aspirant
Thanks! I dropped the power output down to 50% and that seemed to do that trick. That doesn't impact the range of the network, does it?