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Forum Discussion
AX4200 daisy chain has stopped working
I have an RBK53 Orbi system, with one router and two satellites. I have the router hard wired to one satellite, and then the third satellite at the far end of the house (but closest to the second sat...
Netgear called me on 9/23/21 as a follow up on my open case resulting from the forced update. Before the update, my second satellite daisy chained off the satellite closer to the rbr. After the update, both homerun back to the router. The further router shows a consistently good connection although wi-fi performance at the far end of the house is reduced. I told support about this and they're supposed to schedule another call to collect more debug logs.
I haven't cut the transmitter power because it worked before the update.
I haven't cut the transmitter power because it worked before the update.
Interesting. So this could be the result of a recent firmware update?
Yep.
Your solution worked for awhile, and then I just updated to the latest firmware that was released on October 8 (4.6.5.14). That, unfortunately, caused the issues to recur. Even with the transmit power set at 50%, the far bedroom unit will not connect to the nearest (hard wired) satellite to daisy chain. Instead, it connects to the router with a poor 2.4 GHz signal. I tried bringing the transmit power back up to 100%, but that did not fix the problem.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
reverendtom wrote:
Your solution worked for awhile, and then I just updated to the latest firmware that was released on October 8 (4.6.5.14). That, unfortunately, caused the issues to recur. Even with the transmit power set at 50%, the far bedroom unit will not connect to the nearest (hard wired) satellite to daisy chain. Instead, it connects to the router with a poor 2.4 GHz signal. I tried bringing the transmit power back up to 100%, but that did not fix the problem.
