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Forum Discussion
reverendtom
Sep 21, 2021Aspirant
AX4200 daisy chain has stopped working
I have an RBK53 Orbi system, with one router and two satellites. I have the router hard wired to one satellite, and then the third satellite at the far end of the house (but closest to the second sat...
reverendtom
Sep 24, 2021Aspirant
Interesting. So this could be the result of a recent firmware update?
FURRYe38
Sep 24, 2021Guru - Experienced User
Yep.
- reverendtomOct 11, 2021Aspirant
Your solution worked for awhile, and then I just updated to the latest firmware that was released on October 8 (4.6.5.14). That, unfortunately, caused the issues to recur. Even with the transmit power set at 50%, the far bedroom unit will not connect to the nearest (hard wired) satellite to daisy chain. Instead, it connects to the router with a poor 2.4 GHz signal. I tried bringing the transmit power back up to 100%, but that did not fix the problem.
- FURRYe38Oct 11, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
reverendtom wrote:
Your solution worked for awhile, and then I just updated to the latest firmware that was released on October 8 (4.6.5.14). That, unfortunately, caused the issues to recur. Even with the transmit power set at 50%, the far bedroom unit will not connect to the nearest (hard wired) satellite to daisy chain. Instead, it connects to the router with a poor 2.4 GHz signal. I tried bringing the transmit power back up to 100%, but that did not fix the problem.
- reverendtomOct 12, 2021Aspirant
I just did a factory reset, per your instructions, biut when I brought all of the units back online the issue is still there. I can't seem to get the furthest satellite to daisy chain and connect to the nearest satellite. It insists on connecting to the router, with the backhaul connection listed as "Poor". I've tried setting the transmit power control to both 100% and 50%. Is there any way to fix this? Or I am stuck with an underperforming satellite with an unstable connection until a possible future firmware update fixes this?