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Forum Discussion
ChrisGo75
Jan 23, 2021Follower
Ax4200 not connecting to ISP device if in modem mode
I jsut setup my Ax4200 and have it connected to my ISP device (Virgin Media Hub 3). It works fine if the ISP device is in router mode but when i switch it to modem mode, teh Orbi can't seem to connec...
plemans
Jan 23, 2021Guru - Experienced User
It wouldn't be the first report of a virgin media hub not functioning properly in modem only/passthrough mode.
You could try putting the orbi's IP address into the virgin media's DMZ while in router mode.
Or you could just use the orbi in access point mode with the virgin media in router mode (disable its wifi)