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BNJ's avatar
BNJ
Follower
Jan 11, 2021

ax4200

Trying to do initial hook-up. Orbi finds the netwrok, I hok-up the base then the satellite. it confimrs it finds netwrok but then says it cannot find internet connection.  All lights on modem are green - and confirmed all the neighbors internet is working fine.

Help!

1 Reply

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed?