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Forum Discussion

dstrausser83's avatar
dstrausser83
Guide
Jan 10, 2020

AX6000 + RBS50 Satellite's?

I'm seeing mixed messages here. Netgear tell me they won't work but I swear I've seen some posts that say they do work.... and the Orbi page says the routers are backwards compatible....   I basica...
Sevo123's avatar
Sevo123
Apprentice
Jan 25, 2020
Ok so I have a Rbk853 ( 1rbr 2 rbs ) hardwired backhaul I also have 1 rbs50 which is hooked up hardwired backhaul. The problem is I'm right next to the rbs50 but everything will connect to the rbs850 even in far location it will use 2.4 and avoid the rbs50 2 feet away. This happens with all devices even ones with without wifi 6 support??? What is going on? Maybe Netgear was right they don’t work or work well together? Cant wait to purchase the rbs850 and switch this out
  • Chuck_M's avatar
    Chuck_M
    Mentor
    Jan 25, 2020

    Have you ever had anyone talk too loud to you when they are too close?  You cant understand what they are trying to say.

     

    That may be what is going on in your case.  You can try and go into advanced and wireless settings and turn down the power output to see if that will allow the close device to connect.

    • Sevo123's avatar
      Sevo123
      Apprentice
      Jan 25, 2020
      1) everything used to connect to the old rbs 50 when my rbk53 was installed.

      2) I have devices that are further out about 10ft and 20ft and more from this rbs50 with no other satellites near by.

      3) I checked everywhere with Netgear support they are saying the rbs 50 will not work with the rbk853 unit... ( but Idno if I believe them)

      4) I lowered down the power level as you stated and nothing changed.


      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jan 25, 2020

        What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

         

        NG has NOT officially made RBS50s FULLY COMPATIBLE with Orbi AX. RBS50s will not sync to the Orbi AX system! Though wired RBS50s should work ok, some have been tracking a problem in recent FW versions of the RBS50 seeing a "disconnect" message in the RBR850's connected clients page. 

         

        If you have the RBK853 system, I would ditch the RBS50 until NG makes them fully compatible. So far there is no timeframe when this might happen.