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Forum Discussion
calligulla87
Mar 14, 2023Aspirant
AX6000 Mesh system (RBR850+1xRBS850)-very slow Wi-Fi or even disconnect
Hi, Issue description: about 3 months after I bought and installed my Orbi RBR850 with one satellite RBS850 Wi-Fi system, I started experiencing very slow bandwidth on both, laptops and iOS devi...
- Mar 18, 2023Mystery resolved. I had a T-Mobile LTE extender box installed in my office about 7 years ago. As soon as I unplugged it, the WiFi started working flawlessly. Why that wasn’t a problem last year, I don’t know. But the radio signals between the receiver in my office and the sender on the 1st floor must have interfered with the Orbi WiFi.
Crazy!
Straq
Mar 16, 2023NETGEAR Expert
Hi,
Thanks for your response. When you ran into the error in speedtest was Satellite powered on or off?
If powered on, Can you please power off and try again at same distance where you got the error.
If power off, we are looking at two potential issues here with router firmware:
1)Roaming from 5GHz to 2.4GHz is not occurring. But this does not look likely based on your Wi-Fi signal strength.
2) 2.4GHz roaming has occurred but interference is really bad in 2.4GHz huge possibility.
No matter your answer to the question above, I will be asking to collect the debug logs from router and/or satellite. I will provide instructions based on your answers afterwards here.
Best,
Straq
calligulla87
Mar 18, 2023Aspirant
Mystery resolved. I had a T-Mobile LTE extender box installed in my office about 7 years ago. As soon as I unplugged it, the WiFi started working flawlessly. Why that wasn’t a problem last year, I don’t know. But the radio signals between the receiver in my office and the sender on the 1st floor must have interfered with the Orbi WiFi.
Crazy!
Crazy!
- FURRYe38Mar 18, 2023Guru
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡