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Forum Discussion
jim_dandy_100
Mar 02, 2021Aspirant
AX6000 (RBK852 or RBR850) Zoom Drops w/WiFI
Wife's HP Notebook 15t-da000CTO work great with Zoom when using ethernet but drops out a lot when using wifi. Wifi card in HP is a realtek RTL8822BE PCIe adapter. Computer was bought in December 2...
FURRYe38
Mar 02, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try setting CTS to 2347 to see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
I would try testing with AX mode disabled on the RBR as a quick test to see if anything changes...