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Forum Discussion

jim_dandy_100's avatar
jim_dandy_100
Aspirant
Mar 02, 2021

AX6000 (RBK852 or RBR850) Zoom Drops w/WiFI

Wife's HP Notebook 15t-da000CTO work great with Zoom when using ethernet but drops out a lot when using wifi.   Wifi card in HP is a realtek RTL8822BE PCIe adapter.  Computer was bought in December 2...
Axolotl_'s avatar
Axolotl_
Aspirant
Apr 23, 2021

Did you manage to resolve the issue? Im experiencing the same issue with zoom on a HP chromebook.

 

I have the RBR850 in AP mode and using the BT homehub. The internet connection is 900MB and i consistently get 200Mbps around the house. I don't experience any issues when on ethernet, so i'm guessing its something to do with the WIFI.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 23, 2021

Try setting CTS value to 2347 on the RBR. Under Advanced Tab/Advanced Settings/Wireless Settings

Axolotl_ wrote:

Did you manage to resolve the issue? Im experiencing the same issue with zoom on a HP chromebook.

 

I have the RBR850 in AP mode and using the BT homehub. The internet connection is 900MB and i consistently get 200Mbps around the house. I don't experience any issues when on ethernet, so i'm guessing its something to do with the WIFI.