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Forum Discussion
Francis_Li
Apr 15, 2021Follower
AX6000 RBK852
Hello, I have just installed RBK852 AX6000 Orbi Tri-band Wifi 6 Mesh System. It works very well. However, my iPhone 12 cannot connect with certain apps using the Wifi network. I need to change to mobile data network, get into the apps and then change back to Wifi network to continue. Similar problem when I used my previous Nighthawk Wifi router. No problem for my other Android devices and computers. Is it caused by the iPhone settings? All devices and routers have updated firmware. The internet connection to the router is good with high speed.
2 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What iOS version is on the iPhone?
What apps are you having problems with?