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Forum Discussion
ohmoeron
Feb 09, 2022Aspirant
AX6000 (RBR850) Public IP Address not releasing ???
I just had a long converstation with Spectrum tech support (fully believing it was their faul) that they were issuing me an IP address that was outside of my local area. I live in central ohio but w...
ohmoeron
Feb 09, 2022Aspirant
Spectrum provided modem:
DOCSIS 3.1 eMTA Model E31T2V
I have tried the power off for 5 minutes on both devices, plug in modem first to make sure it is connected and stable prior to adding Orbi but had the same results.
I was trying to prevent having to do factory wipes on all three Orbi's but I guess that is what I'm going to have to do...
Thanks for the input.
FURRYe38
Feb 09, 2022Guru - Experienced User
Try a factory reset, I'd try with the ISP modem turned OFF and the WAN port on the RBR disconnected from the ISP modem. Reset and setup from scratch.
Also it's the modems duty to release the IP address from the ISP, however that depend on how long the ISP release policy is. If the ISP doesn't release the modem from a IP address, your locked in until the least time policy runs out or they force the modem to a different IP.