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Forum Discussion
AX6000 RBR850 satellites won’t connect to Resideo cameras
I have a Honeywell home security system with a few Resideo IPCAM-WOC2 cameras. These cameras are only compatible with 2.4ghz. It appears that my main router in my basement is the only thing putting ou...
Am I understand correctly that the cameras are likely setup using a cellphone that is Connected via the 5GHz, while the camera is only capable of 2.4GHz and being that the setup is using the different bands, it can cause confusion? I’ll definitely give this a shot!
WiFli wrote:
Am I understand correctly that the cameras are likely setup using a cellphone that is Connected via the 5GHz, while the camera is only capable of 2.4GHz ....
Yes.
I have an old Samsung cell phone that I keep around for just this situation.
It only supports 2.4GHz. It does not have a SIM card.
With an old phone like this I don't' have to mess with my network at all. I can keep 2.4GHz and 5GHz active as usual.
I complete the whole install/configure/etc process with the phone and the IoT device (thermostat, camera, etc.).
Would it be convenient to use a "QR" reader app to find out what is included in the QR code that the app creates to inform the camera of the WiFi network?
https://www.alarmgrid.com/faq/how-do-i-configure-a-resideo-ipcam-woc2-for-use-w-tc2
If the QR code includes only the WiFi SSID and password (and does not include the WiFi access point MAC address), then this situation is not one of those "2.4G vs. 5G SSID issues".
The bigger issue appears to be not having a 2.4G WiFi signal broadcast by the satellites. There is no mechanism to control whether satellites broadcast both 2.4G and 5G WiFi channels.
xaustie wrote:
I have an old Samsung cell phone that I keep around for just this situation.
It only supports 2.4GHz. It does not have a SIM card.
Wise move. Makes up for incompetent app writers.
