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Forum Discussion
AX6000, RBR852, or RBR850 isn't compatible with RBS50Y
So I ran to Best Buy to get the new RBR852 AX6000 Orbi. Hardware installation was easy and quick. I ran into my first issue when I tried to load my backup from my RBR50 but it wasn't compatible ok no...
This is a question people have been asking for several months. "Will existing satellites function with the new "AX" Orbi product?"
If the RBS50Y was previously connected to a different Orbi router, you may need to do a "factory reset" on the RBS50Y before attempting to connect it to the new AX router.
A factory reset was already done. The sync process looks like it will work at first, bottom turns blue. Then turns magenta.