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Forum Discussion

Halewafa's avatar
Halewafa
Guide
Jul 26, 2020

Ax6000 Satellite Port Not Getting Internet

Hi Guys,    Back again with another issue, I can't seem to find any topics on this.   Here's my current setup:   RBR850 Router --(Ethernet)--> RBR850 Satellite --(Ethernet)--> 2 computers and a...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 26, 2020

What happens if you put the switch on this 1 port that seems to be not working? 

Put this 1 PC on another open port....

Halewafa's avatar
Halewafa
Guide
Jul 26, 2020
Just tried and swapped the ports for the switch and the PC that couldn't connect. The PC is up and running fine now (950 up/down), but now none of the devices connected to the switch are getting internet
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 26, 2020

    I would contact NG support and see if you can get the RBS replaced. 

    • Halewafa's avatar
      Halewafa
      Guide
      Jul 26, 2020
      Thanks! I bought it less than a week ago, I'll just return it and buy a new one. Appreciate your help!
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jul 26, 2020

        That works too. Be sure to let the retailer know about the RBS and that needs to be returned to NG.