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philoouu's avatar
philoouu
Luminary
Aug 21, 2020
Solved

AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satellite

I just bought a AX6000/RBK852 (RBK850/RBS850) with the lattest firwmare V3.2.16.6. I have a lan cable connected between my main and the satellite (wired backhaul mode). I have a guest network too. W...
  • philoouu's avatar
    philoouu
    Feb 03, 2021

    I finally updated to v3.2.17.12.

    After a reboot (exactly 2 reboot of the RBR as for some reason there was no internet connection during the first reboot and one reboot of the RBS), guest network is working correctly with the satellite in Wired Backhaul mode.

    I did not need to do factory reset / reload my configuration.

     

    Finally Netgear was able after 6 months to fix this basic function.

    I wrote to the support desk to tell them the issue was solved.

     

    FURRYe38 thanks for your help during these 6 months...