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Forum Discussion
philoouu
Aug 21, 2020Luminary
AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satellite
I just bought a AX6000/RBK852 (RBK850/RBS850) with the lattest firwmare V3.2.16.6. I have a lan cable connected between my main and the satellite (wired backhaul mode). I have a guest network too. W...
- Feb 03, 2021
I finally updated to v3.2.17.12.
After a reboot (exactly 2 reboot of the RBR as for some reason there was no internet connection during the first reboot and one reboot of the RBS), guest network is working correctly with the satellite in Wired Backhaul mode.
I did not need to do factory reset / reload my configuration.
Finally Netgear was able after 6 months to fix this basic function.
I wrote to the support desk to tell them the issue was solved.
FURRYe38 thanks for your help during these 6 months...
FURRYe38
Aug 21, 2020Guru - Experienced User
Is your system in router or AP mode? Mines in router mode and I have three devices connected to the guest network and there getting internet thru the RBS that are wired for me. I haven't tried AP mode yet.
There a switch in between the RBR and RBS? If so, what is the mfr and model#...
Dd852
Aug 21, 2020Luminary
I have RBR852 with two satellites, one connected to the router via homeplug/ethernet and the other daisy chained to it. Bizarre but true: when I tried to set up g=uest network via the web interface, it wouldn't work (wouldn't pass the password to the satellites so I could never log on) but when i initialized via the ios app, it changed the name of the guest network to a standardized "xxx-Guest" where i had tried to use a different naming convention, accepted the password i had tried to put in via the web app , and initialized successfully.
I don't have the will to test, but try following strict naming convention "xxx-Guest" where xxx is the name of your regular network and then try initializing via the ios app.
- FURRYe38Aug 21, 2020Guru - Experienced User
What happens if you use the RBRs web page and web broswer to setup the guest network?
- Dd852Aug 21, 2020Luminary
sorry that's what I meant by "web interface" - if I set up via the RBR webpage, i.e. orbilogin.com, I couldn't get the guest network to work (admittedly trying to use a guest network name of my own devising). If f I initialized it via the app, it worked, automatically changed the SSID name to the form xxx-Guest (where xxx is the name of my regular SSID) and all is fine - and the changes are reflected now accurately reflected on the RBR orbilogin.com GUI. That leads me to suspect the the actual issue was the naming of the SSID and that it expects a guest network to have the naming form xxx-Guest - in other words the only "magic" of using the ios app was that it forced an SSID name in the form that the system was expecting.
- FURRYe38Aug 21, 2020Guru - Experienced User
Is your system in AP or Router mode?
What is the mfr and model of the host router the RBR is connected to if in AP mode?
Dd852 wrote:sorry that's what I meant by "web interface" - if I set up via the RBR webpage, i.e. orbilogin.com, I couldn't get the guest network to work (admittedly trying to use a guest network name of my own devising). If f I initialized it via the app, it worked, automatically changed the SSID name to the form xxx-Guest (where xxx is the name of my regular SSID) and all is fine - and the changes are reflected now accurately reflected on the RBR orbilogin.com GUI. That leads me to suspect the the actual issue was the naming of the SSID and that it expects a guest network to have the naming form xxx-Guest - in other words the only "magic" of using the ios app was that it forced an SSID name in the form that the system was expecting.