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AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satellite
I just bought a AX6000/RBK852 (RBK850/RBS850) with the lattest firwmare V3.2.16.6. I have a lan cable connected between my main and the satellite (wired backhaul mode). I have a guest network too. W...
I finally updated to v3.2.17.12.
After a reboot (exactly 2 reboot of the RBR as for some reason there was no internet connection during the first reboot and one reboot of the RBS), guest network is working correctly with the satellite in Wired Backhaul mode.
I did not need to do factory reset / reload my configuration.
Finally Netgear was able after 6 months to fix this basic function.
I wrote to the support desk to tell them the issue was solved.
FURRYe38 thanks for your help during these 6 months...
The issue is that guest network works if connected to main router but not wired satellites.
I'm answering this now from guest network attached to wired satellite. Works for me if a/you use the generic suggested guest network name or b/you use a network name in the form xxx-Guest where xxx is your regular network name
- I tried the same as well. xxx-Guest. I can sign on to guest network but have no internet connection when using satellites.
Main network works perfectly on router and wired satellites. Don’t understand why guest network does not work.Dear all
Thanks for so many answers
My set up is the following
Router is RBR850 firmware 3.2.16.6
Satellite is RBS850 firmware 3.2.16.6
Fiber coming throuhg PPOE. IPV6 Pass through
Whatever backhaul (wired or wireless) the Satellite is always in good Backhaul status. When I connect with browser to the GUI of both the Router or Satellite I do not see any issue. I noticed that when I connect to the satellite GUI I see only the main network (not the guest network) whatever backhaul mode. But I always see both network with my wireless devices.
In wireless backhaul everything looks OK.
In wired backhaul devices connected to the guest network will not have internet connection but they are connected "correctly" when I look at the GUI.
I have tried
- renaming xxx-Guest
- using the IOS app to set-up the guest network
- making an unsecure network with no password
- rebooting everything
- removing IPV6
- resyncing... syncing first wireless then wired.
- I have even removed the unmanaged network switch so that there is only one single lan cable between Main and Satellite and same issue.
I am running out of option except the full factory reset.
I am really surprised that it works with some other people but obviously I am not the only with these issues.
I have wirtten a ticket to the support team too.
Thanks
- Great. Can you post support team advice when they reply. Thank you.