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Solved
AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satellite
I just bought a AX6000/RBK852 (RBK850/RBS850) with the lattest firwmare V3.2.16.6. I have a lan cable connected between my main and the satellite (wired backhaul mode). I have a guest network too. W...
I finally updated to v3.2.17.12.
After a reboot (exactly 2 reboot of the RBR as for some reason there was no internet connection during the first reboot and one reboot of the RBS), guest network is working correctly with the satellite in Wired Backhaul mode.
I did not need to do factory reset / reload my configuration.
Finally Netgear was able after 6 months to fix this basic function.
I wrote to the support desk to tell them the issue was solved.
FURRYe38 thanks for your help during these 6 months...
Checked again with Guest Network enabled, getting internet services thru my RBS thats wire connected to my RBR in router mode. System is using v12 FW.
I finally updated to v3.2.17.12.
After a reboot (exactly 2 reboot of the RBR as for some reason there was no internet connection during the first reboot and one reboot of the RBS), guest network is working correctly with the satellite in Wired Backhaul mode.
I did not need to do factory reset / reload my configuration.
Finally Netgear was able after 6 months to fix this basic function.
I wrote to the support desk to tell them the issue was solved.
FURRYe38 thanks for your help during these 6 months...
Glad its finally working for you. 6 months isn't bad. I've seen worse.
Please mark your thread as solved so others will know.
Enjoy. :smileywink:
Done.
Thanks !
:smileywink:
- I told the local Netgear support desk it was solved.... not sure they got any information on the release...
Kewl. At least we got this forum thread. :smileywink:
Actually, the same thing happened to me that a couple of months ago. I did modify some settings like address reservation (Lan Setup) or Access Control (Security) and now I do not have internet on the guest network through the satellite anymore. Looks like it was working at the beginning just after the firmware update but any modification of the configuration will make the issue back. This is exactly as before when it was working after a Factory Reset but when I was changing the configuration the bug appeared.
I did a factory reset and loaded the current configuration but it did not fix it.
I do not have the patience to manually rebuild the configuration as I am pretty sure it will bug at some point.
I guess Netgear did not fix the issue. By “luck” it was working after the firmware update but it is very unstable and each configuration change can make it bug again.
I will have to live without the Guest Network…
Issue is not solved for me, I guess I should make this thread Unsolved.
Netgear support did reopen this case but they told me frankly to wait to get it fixed!
After all they were surprised it was fixed to start with..