AXE11000 Horrible Speed

CarterJoshua84 

I agree - you definitely should be getting much better speed through the RBKE963 -   but to help you, we need to get a bit more information from you.

First off, you say that you have a Fiber Modem: Calix Gigacenter -  that has a built in router as well, and that could be causing some of the issues.   Do you have the RBKE963 set up in AP mode or in router mode?   If in router mode - do you have the Calix configured for pass-through mode?

Secondly, tell us a little about your environment.   

• How big is your home?   
• Is the router and both satellites attached?   How are they spaced around your home?   
• How many devices are attached?
• Do you have the "Enable 6GHz Only Band"  enabled?   
• Do you have IoT Band enabled? 
• What version of FW do you have on the RBRE960?

Can you go into the Router's WebUI  (usually can be found at 192.168.1.1, but if that is not working, try 10.0.0.1), log in using admin and the password you set up for administration.   Then click on the advanced tab, find the box that says "Internet Port", click on "Show Statistics", take a screenshot, and attach that screenshot here.     (Wanting to check connection speed from router to modem).   Also let us know whether you got to the Admin Page via 192.168.1.1  or 10.0.0.1  address.

Lastly, in the same "Advanced" tab in the Admin page, on the left, you should see "Setup" - click on that, then click on speedtest, and provide us the results of that  (this tests router to isp speed).

Sorry for the list of questions - but we need to know how you have your system set up and information about your environment to better help you figure out what is going on.