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Forum Discussion
reubadoob
Oct 06, 2022Aspirant
AXE11000 Waiting for Internet Comcast Business
After suffering a power outage due to Hurricane Ian my AXE11000 is not connecting to the internet despite being assigned an IP address from the Comcast Business router I have it plugged into. ...
reubadoob
Oct 06, 2022Aspirant
Yes the modem/router from Comcast is functioning correctly or I wouldn't be able to post these messages.
Yes I know how DNS works.
plemans
Oct 06, 2022Guru - Experienced User
Have you tried factory resetting both the comcast device and the netgear?
Also, have you tried the netgear in router mode with its ip address plugged into the comcasts dmz?
- reubadoobOct 06, 2022Aspirant
Yes I've tried both.
- reubadoobOct 06, 2022Aspirant
No sure why it's saying the satellites are disconnected because below that it is clear devices are connected via the satellites. Moreover, I can see my the Comcast Router/Modem is assigning IP address to the devices (10.x.x.x) that are connected through the ORBI network.