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Forum Discussion
RGriffin203
Oct 08, 2024Aspirant
Backhaul Status- Out of Sync
Hi, I've recently noticed all of my satellite (2xRBS850, 1RBS750) have gone into Out of Sync Backhaul Status. One of the RBS850 is connected via Ethernet, all others are wireless backhauls. All are c...
- Oct 09, 2024
K. Kinda sounds like v.31 may have intro'd the problem. There has been other posts and users posting bad experiences after v.31 had been loaded. Other have not seen issues to date.
If the system had been working prior for a while, I presume it was with v.21 loaded, I'd get the RBS downgraded first to v.21 then downgrade the RBR lastly to v.21. You'll need to factory reset and setup from scratch after the system has been downgraded.
FURRYe38
Oct 08, 2024Guru - Experienced User
Are the RBS wirelessly or ethernet connected to the RBR?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
RGriffin203
Oct 09, 2024Aspirant
So everything you mentioned above except a hard reset to factory and reconfigure everything was done before my post yesterday. This morning I completed a complete reset only to have the same out of sync backhaul status.
Internet is Frontier Fiber, we are in CT so only the 3 Wifi networks I have are in play. Next closest neighbor is out of range of wifi.
The Oribi network is in AP mode as the AP/WIFI network Frontier provides is an Eero router.
- FURRYe38Oct 09, 2024Guru - Experienced User
Are the RBS wirelessly or ethernet connected to the RBR?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.What is the size of your home? Sq Ft?
Does this happen if you change the RBR to router mode and let the RBS connect?
- RGriffin203Oct 09, 2024Aspirant
Are the RBS wirelessly or ethernet connected to the RBR?
2 are wireless, 1 ethernet
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
The Orbi is in AP Mode, as I have a separate wifi/router for my ISP. Model FRX523 is the ONT, Eero 7 M/N V01001
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Yes I use a 10G cable as I have 5 gigabit service with Frontier (Which is why I split the network into two) Wifi devices use the Orib network, and hardwired devices use the Eeero.
What is the size of your home? Sq Ft?
Primary house is 3k sq ft, with a additional house connected via ethernet. That house is 1k.
Does this happen if you change the RBR to router mode and let the RBS connect?
After factory reset it defaulted to Router mode, same result however I had to change back to AP mode for my setup.
- RGriffin203Oct 09, 2024Aspirant
Yes I use its internet backup feature (I have Spectrum service as well for backup) and since I have 5G fiber service I separate my devices Orbi which only supports 2G gets my wifi devices, and all of my physically connected devices use the EEro network, so I can utilize more of the bandwidth, until I upgrade fully to Wifi7 or most likely Wifi8.