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Forum Discussion
RGriffin203
Oct 08, 2024Aspirant
Backhaul Status- Out of Sync
Hi, I've recently noticed all of my satellite (2xRBS850, 1RBS750) have gone into Out of Sync Backhaul Status. One of the RBS850 is connected via Ethernet, all others are wireless backhauls. All are c...
- Oct 09, 2024
K. Kinda sounds like v.31 may have intro'd the problem. There has been other posts and users posting bad experiences after v.31 had been loaded. Other have not seen issues to date.
If the system had been working prior for a while, I presume it was with v.21 loaded, I'd get the RBS downgraded first to v.21 then downgrade the RBR lastly to v.21. You'll need to factory reset and setup from scratch after the system has been downgraded.
FURRYe38
Oct 09, 2024Guru - Experienced User
So if you bring all the RBS to near by or same room as the RBR, and the RBR in router mode, not connected to the host router, turning on the RBS one at a time and let the 1st RBS front LED turn BLUE, check the RBRs web page for status, Then continue to do this for each RBS, do they eventually get a good status or is Config Sync still seen?
Had this been working prior to update to v.31 or has this been on going or just recently happen?
RGriffin203
Oct 09, 2024Aspirant
The router and all three satellites where working fine for at least a year probably two, I have auto updates on for firmware so I don't know when .31 was released but I just started noticing the out of sync Monday this week.
Resetting everything again and bringing devices into one room seems like a last resort, if there's no other solution I'd try it but since I just reset everything this morning to factory and reconfigured everything.
- FURRYe38Oct 09, 2024Guru - Experienced User
K. Kinda sounds like v.31 may have intro'd the problem. There has been other posts and users posting bad experiences after v.31 had been loaded. Other have not seen issues to date.
If the system had been working prior for a while, I presume it was with v.21 loaded, I'd get the RBS downgraded first to v.21 then downgrade the RBR lastly to v.21. You'll need to factory reset and setup from scratch after the system has been downgraded.- RGriffin203Oct 09, 2024Aspirant
OK update, so I took your suggestion and downgraded everything back to .21 and eventually got everything back up and backhaul is good for all devices. Was a little painful to get the satellites back but in time and enough resets they finally did recover.
Thank you for your help, I also disabled auto updates hopefully NG will figure out what happened!
- FURRYe38Oct 09, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡