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Forum Discussion
Bad Ethernet cord? Advice please!!
Slow Orbi AX- could it be Ethernet cord? Here is the deal. Have has Orbi (RBK853) since June - ran flawless. ISP had a wide outage last week. Came back fine. Now 2 days in a row our internet has sl...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Modem is Arris TG862G
I have RBR850 with 2 satellites - latest firmware v3.2.16.22Your ISP Modem already has a build in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop- I Must have given you wrong model # - because it is 💯 only a modem.
Yes, I just checked and it is actually the arris TM1602- sorry was away from home and looked up off spectrum site (similar looking modems). Not a router (neither is the other model)
