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Forum Discussion
Bandwidth drop, RBR850
My system is RBR850 with three RBS850. I'm having total and utter nightmares with my Orbi RBR850 mesh system over the course of past two weeks. I recently had EE full fibre broadband installed. Rigge...
Thanks for your reply.
See my response to your questions.
Reboot from what app? Orbi app?
Orbi app
Has a power off for 1 minute then back ON with the ISP modem/ONT and router and satellites been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Yes followed this more than once and no change.
What speeds are you supposed to get from the ISP UP and Down?
900mbs download, 110mbs upload
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Nokia-ONT G-010-G-R
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Tried, cat 5, 6a and 8
What is the size of your home? Sq Ft?
1500sq/ft (ground floor)
Two stories. Concrete floors upstairs.
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Two are 35ft. One is 25ft but it has to pass through two concrete walls.
Does this happen with the RBS turned OFF?
Yes
Does this happen with both wireless and wired devices?
Yes
What channel configurations are currently set on the router?
2.4 GHz - 01
5 GHz - 36
Any Wifi Neighbors near by? If so, how many?
Detached house. Two neighbors either side but closest 200ft away.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/222...
All disabled and have no apple devices.
Try disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.
Tried that. Most still disabled.
Set up the 24 smart devices INside of that pool with auto DHCP IPs.
This is how they were set up but I only changed this because of the issues and read a post on this platform to suggest trying to set them up like this. It hasn't made any difference though.
See my response to your questions.
Reboot from what app? Orbi app?
Orbi app
Has a power off for 1 minute then back ON with the ISP modem/ONT and router and satellites been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Yes followed this more than once and no change.
What speeds are you supposed to get from the ISP UP and Down?
900mbs download, 110mbs upload
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Nokia-ONT G-010-G-R
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Tried, cat 5, 6a and 8
What is the size of your home? Sq Ft?
1500sq/ft (ground floor)
Two stories. Concrete floors upstairs.
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Two are 35ft. One is 25ft but it has to pass through two concrete walls.
Does this happen with the RBS turned OFF?
Yes
Does this happen with both wireless and wired devices?
Yes
What channel configurations are currently set on the router?
2.4 GHz - 01
5 GHz - 36
Any Wifi Neighbors near by? If so, how many?
Detached house. Two neighbors either side but closest 200ft away.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/222...
All disabled and have no apple devices.
Try disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.
Tried that. Most still disabled.
Set up the 24 smart devices INside of that pool with auto DHCP IPs.
This is how they were set up but I only changed this because of the issues and read a post on this platform to suggest trying to set them up like this. It hasn't made any difference though.
Concrete will be a beast to deal with for any WIFI or WIFI MESH system.
Had the bandwidth problem been seen before you had Fiber/ONT installed? I only see a ONT unit and no router built in to this partiuclar model ONT so I think were good there.
Bandwidth issue seen with ethernet connected devices behind the RBR?