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Forum Discussion

mregoli's avatar
mregoli
Aspirant
Jun 18, 2020

Box is labeled RBK852, admin portal reports RBR850

 

Hi folks, anyone experienced this? The box (from Best Buy) is clearly labeled AX6000/RBK852 (including on the barcode/decal where it reads "RBK852-100NAS") but the admin portal reports "Hardware Version RBR850" under the Advanced > Router Information.

 

Additionally I'm running the following:

 

Firmware Version V3.2.15.25_1.3.15
GUI Language Version V3.0.0.45_2.1.30.3

 

So what model do I have?  Thanks!  —Michael

4 Replies

  • You have the KIT (RBK) that consists of one satellite (RBS-850) and one router (RBR-850).

     

    The box is right when describing how many "parts" come with it.

     

     

     

    • mregoli's avatar
      mregoli
      Aspirant

      Thanks for this, but I'm pointing out the different model numbers I guess, not how many parts are in the box. The carton indicates a superior version (albeit only a couple clicks) — router is telling me one version (RBR850) — but the box indicates RBK852. (Gotcha, "K" stands for "kit.") —mr

      • Chuck_M's avatar
        Chuck_M
        Mentor

        You may want to go back and carefully read the response again to your concern which explains what the model numbers are that make up the kit you bought.

         

        You have exactly what you paid for and what was advertised on the box.