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Forum Discussion
zielin
May 26, 2021Tutor
Brand new RBK753 losing connection
I just purchased the RBK 753 3 unit Orbi package from Costco and am having some connectivity issues with it so far. The issue that occurs most frequently is my Chromecast will lose connectivity. S...
zielin
May 26, 2021Tutor
These maybe causing some interference issues. Try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Still seeing disconnects after the Coexistence, CTS/RTS Threshold and Preamble changes. I just changed the Transmit Power Control to 50%. Not sure if it should be necessary, but I also power cycled the satellites again as well.
FURRYe38
May 26, 2021Guru - Experienced User
Try turning OFF one or both RBS.
- zielinMay 26, 2021Tutor
Haven't yet tried turning off either of the sattelites. Haven't yet seen another drop after reducing the Transmit Power Control. If I do I can give that a try.
- FURRYe38May 26, 2021Guru - Experienced User
Ok. Hopefully reducing the power will help you.
- zielinMay 30, 2021TutorI was still experiencing drops with the reduced power. I then unplugged first one, then both, of the satellites. I am still seeing the same behavior.
It happened yesterday to a second Chromecast device in a different room. This is the model without a remote. I just had to wait it out and it eventually connected.
It has also been happening with my phone occasionally as well (Samsung S21). I managed to catch a screenshot this last time. As you can see the signal strength appears to be fine. Even with the satellites disabled. Yet it lost its connection to the internet.