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Forum Discussion
SMSTANTON2004
Feb 03, 2024Aspirant
Brother MFCL3750CDW no longer connecting to Orbi WiFi
No sure what happened. The printer can "see" the SSID, yet when I try to connect with the password, I get an alert that the WiFi Access Point does not support the needed security protocol of WPA2-P...
- Feb 04, 2024
**RESOLVED**
Working with Netgear support on the phone (yes, I had to pay $99.99, and buy a 1 year contract for this help) đ
Turns out it was a bug in that last version of firmware (6.3.10???.... can't remember it exactly)
After an hour of various resets/reboots/power cycles, etc,.... as asked if it could be a firmware bug.
We needed to go to the Netgear site directly and download the Satellite Firmware and then the Router Firmware.
Critical order of steps. Install the Satellite Firmware *FIRST*... one at a time. Once they are fully back online and healthy, *THEN* install the Router Firmware and allow it to come back healthy and online.
Validate the the Mesh is back up and healthly.... speed tests to all devices.
Then we tried to again use the Brother standard WLAN Assistant Utility....... voila. Bingo, connected.
All devices can printer wirelessly, the Apple devices also all have access to AirPrint, too.
Everything is back to normal.
CrimpOn
Feb 03, 2024Guru - Experienced User
SMSTANTON2004 wrote:
Primary Orbi Router is about 18 inches from the Brother Printer.
This is "just me", but I would connect the printer to the Orbi router with an Ethernet cable. "Problem solved." Before connecting them, I would copy the Ethernet MAC address from the printer product label and enter it into the LAN Setup table:
I very much prefer to assign a specific IP address to printers so that once computers have 'located them', they will always be at the same IP address. This is on the Orbi web interface (http://orbilogin.net The Orbi 'app' does not support this feature.) Navigate to the Advanced Tab, Setup Menu, LAN Setup. "Add" an entry for the printer MAC address. If this is done before the printer is wired to the router, the printer will get the desired IP address first time.