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Forum Discussion
Solved
Brother MFCL3750CDW no longer connecting to Orbi WiFi
No sure what happened. The printer can "see" the SSID, yet when I try to connect with the password, I get an alert that the WiFi Access Point does not support the needed security protocol of WPA2-P...
**RESOLVED**
Working with Netgear support on the phone (yes, I had to pay $99.99, and buy a 1 year contract for this help) đ
Turns out it was a bug in that last version of firmware (6.3.10???.... can't remember it exactly)
After an hour of various resets/reboots/power cycles, etc,.... as asked if it could be a firmware bug.
We needed to go to the Netgear site directly and download the Satellite Firmware and then the Router Firmware.
Critical order of steps. Install the Satellite Firmware *FIRST*... one at a time. Once they are fully back online and healthy, *THEN* install the Router Firmware and allow it to come back healthy and online.
Validate the the Mesh is back up and healthly.... speed tests to all devices.
Then we tried to again use the Brother standard WLAN Assistant Utility....... voila. Bingo, connected.
All devices can printer wirelessly, the Apple devices also all have access to AirPrint, too.
Everything is back to normal.
Something to try is I've seen some of these brother printers have issues with mixed wpa2/wpa3 mode or just wpa3. Try either setting the security to wpa2 (if you can, not sure on that model and mines not installed right now). If you can't, then enable the IoT network for wpa2 and see if you can connect it to that.