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YoYoPedro's avatar
YoYoPedro
Aspirant
Jan 08, 2021
Solved

Brother WiFi printer shows "Offline" after installing Orbi CBR750 modem/router

Brother WiFi printer shows "Offline" after installing my new Orbi CBR750 modem/router, running firmware version V3.2.16.18_1.4.8. It connects to the network, but when trying to print to it from multi...
  • YoYoPedro's avatar
    YoYoPedro
    Jan 08, 2021

    PROBLEM SOLVED! Reset the printer's network card after contacting Brother's chat support. Re-added the printer to the network and we're all good.

YoYoPedro's avatar
YoYoPedro
Aspirant
Jan 08, 2021

PROBLEM SOLVED! Reset the printer's network card after contacting Brother's chat support. Re-added the printer to the network and we're all good.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 11, 2021

Glad you got it working with the help of the products Mfr support. Enjoy.