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MikeG1961's avatar
MikeG1961
Aspirant
Jun 26, 2020

Cable service at 200mps but LANs out of Orbi WiFi 6 router max 95 MPs?

Cable service at 200mps but LANs out of Orbi WiFi 6 router max 95 MPs?

just got my Orbi WiFi 6 ultra performance WiFi router.  My service is a 200 mps spectrum cable modem.   I did a speed test on the Orbi app and it is showing above 220 mps.    I have my laptop wired to one of the router's LAN ports and my moca wired to a lan port.   Running the speed check on my laptop the best it is getting is 95 mps?   Any suggestions on what is wrong and how to fix?

 

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Has the ISP modem and RBR and PC been powered OFF for 1 minutes then back ON with the modem first, then RBR and PC? 

    Be sure the LAN cable is of good quality. CAT6 is recommended. 

     

    Be sure nothing else connected to the RBR is streaming during speed testing. 

     

    Be sure your wired PC is connecting at 1000Mbps connection rates. 

    • MikeG1961's avatar
      MikeG1961
      Aspirant

      Thank you for your recommendations.   I'm gonna change to the cat 6 cables as mine are just old cat 5 I had in the house.    When I installed the orbi I updated to newest firmware but the version number is different then yours.   Also when I bought the system it said RBK852 but on the App it labels it as an RBR750.   Is there something I am missing here?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What version of FW did you install? 

         

        What model # is printed on the box? 852 or 752? 

         

        CAT 6 will be great. What I use. 


        MikeG1961 wrote:

        Thank you for your recommendations.   I'm gonna change to the cat 6 cables as mine are just old cat 5 I had in the house.    When I installed the orbi I updated to newest firmware but the version number is different then yours.   Also when I bought the system it said RBK852 but on the App it labels it as an RBR750.   Is there something I am missing here?


         

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you checked your cable? Sounds like you're connecting at 10/100mbps and not gigabit. 

    Maybe you're using a cat5 cable and not cat5e or greater. 

    Not sure what the moca adapter is doing in there? Are you going router----moca adapter-----laptop?