NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can’t connect GE washer and dryer to new Orbi RBRE960
Had GE washer and dryer hooked up to previous Nighthawk router without any issues, switched to a new Orbi RBRE960 and now they will not connect. I also have the same issue with a Lennox iComfort the...
Did you use same SSID name and password used from other router on the RBR router? You can.
What is the wifi security mode setting? WPA2 or Mixed WPA2/WPA3?
Thank you for reply.
The router automatically created a new SSID, it appended the original with a -IOT, password is the same. All my other IOT devices connected flawlessly, but not the washer/dryer or my Lennox thermostat. My security setting for the -IOT is WPA2-PSK (AES), the only other option for this SSID is WPA-PSK (TKIP) + WPA2-PSK (AES).
Try setting your CTS/RTS Threshold to 2347 to maximize compatibility with older wireless devices:
- Go to the web admin portal at http://orbilogin.com/
- Click to the Advanced tab, Advanced left menu, Wireless Settings
- Set CTS/RTS Threshold to 2347 for both 2.4hz and 5Ghz networks
- Press Apply
See if that helps. If problems still persist, next try disabling AX mode for the 2.4Ghz band:
- Go to http://orbilogin.com/
- Click to the Advanced tab, Setup left menu, Wireless Setup
- Uncheck "Enable 2.4G" under the top Enable AX section
- Press Apply
All good now! Most of my IoT devices connected to the SSIS that was appended with IoT at the end of the SSID, except for my washer/dryer and thermostat. Deleted the -IoT at the end of the SSID and all was good. Thank you for replies and help.
