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Forum Discussion

bobpet's avatar
bobpet
Aspirant
Jun 16, 2022

Can’t connect to a website

Trying to connect to arenapay.io I get a 502 bad gateway, but if I access via my cell phone with wifi off it works. Is there a setting incorrect?

4 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru
    Jun 16, 2022

    Does this Orbi system have Armor or Parental Controls enabled?

    What DNS servers are being used by the router?

      • CrimpOn's avatar
        CrimpOn
        Guru
        Jun 16, 2022

        This error message implies that the Orbi router received invalid information when attempting to resolve the IP address:

        https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/502 

         

        My first thought is to set the Orbi router to use different DNS servers.

        A lot of people use:

        CloudFlare   1.1.1.1 and 1.0.0.1

        GoogleDNS    8.8.8.8 and 8.8.4.4

        OpenDNS      208.67.222.222 and 208.67.220.220

         

        This is set on the Orbi web interface, Internet menu, in the middle of the page.