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Forum Discussion
Roberr
Oct 21, 2020Aspirant
Can’t set RBR850 Router Internet Static IP Address
Firmware Version v3.2.16.6_1.4.4 (latest firmware)
I can’t get my Orbi router to connect to my ISP Modem, which requires static IP settings.
Logged into the Orbi Router at Advanced tab/Se...
- Oct 27, 2020
The problem has been solved. After trying various sequences, I had to have my ISP modem connected to the Orbi Internet (WAN) port.
(I powered off Orbi and modem, powered on modem, waited a couple mins, connected ethernet cable from modem to Orbi port, powered on Orbi, updated static IP address, and it took this time.)
I’m reasonably sure I tried this before, but I guess I either skipped a step, or it just decided to work this time, *shrug*.
McLong
Oct 22, 2020Luminary
Yep, a static IP reservation using IPv4 for specific MAC address while DHCP handles the remaining devices. For some odd reason this breaks the WAN connection to all devices connected through the satellite after a few days. Hard resetting the RBR and RBS several times did not fix the issue so in the end as a work around I just set the device to the desired LAN IP.
FURRYe38
Oct 22, 2020Guru - Experienced User
Have you filed a support ticket and given debug logs to NG about this?
McLong wrote:
Yep, a static IP reservation using IPv4 for specific MAC address while DHCP handles the remaining devices. For some odd reason this breaks the WAN connection to all devices connected through the satellite after a few days. Hard resetting the RBR and RBS several times did not fix the issue so in the end as a work around I just set the device to the desired LAN IP.