NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Suspect0
May 07, 2023Follower
Can no longer use Airplay or Sonos after RBR860 firmware update
Hi all, I recently updated the firmware of my RBR860 router to V7.2.4.5_4.2.2 and have encountered a peculiar (and highly annoying) problem - I can no longer seem to access certain devices, like ...
FURRYe38
May 26, 2023Guru
Any progress on this?
Suspect0 wrote:
Hi all,
I recently updated the firmware of my RBR860 router to V7.2.4.5_4.2.2 and have encountered a peculiar (and highly annoying) problem - I can no longer seem to access certain devices, like Apple HomePod minis or my Sonos Beam. The router recognizes them, but the main functions are gone, i.e., I can no longer stream music to the HomePods via AirPlay and the Sonos app simply can’t complete the setup function on the Beam (setup proceeds all the way to the point of entering the Wi-Fi password and then says it can’t connect).
I’ve done some poking around online and have seen advice ranging from giving each device a static IP (I don’t think this is it) to changing certain options in the router setup - specifically a function called “AP Isolate.” This latter idea seems more likely, but I’m reluctant to go around changing settings via orbilogin willy-nilly.
To that end, any advice on settings I might try to adjust in order to address this issue? Anyone have a similar issue since the firmware update? I’d love to avoid a factory reset if possible! 🙂
Much appreciated.
- Steve