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Cannot connect LG TV to orbi RBR 850 wi-fi
Hi, I just bought a new LG 4K TV, and it will not connect to my orbi network (AX 6000). I have googled like crazy. I called LG - was able to connect the TV to a phone hotspot. I checked the...
luckily best buy will take it back no questions asked. the samsung is only $40 more - and a better TV - so I think that's the safe route.
I was just trying to be cheap, since an outdoor TV in Florida is a 2-year bet if you're lucky.
Regardless, you guys have been incredibly helpful. I'm picking up the other TV later today, so I'll let you know the end of the saga.
Try disabling AX mode on either frequency just to see if the TV will connect.
Ensure the TVs firmware is updated.
Try setting CTS values to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
completed all 3 items, same result.
should i revert those settings?
Yes. Lets try this quick test to see if the TV will even connect at all. Just a quick test. Set the RBRs wifi security setting to OPEN or Disabled. See if the TV will connect then. After checking this, go back in and re-enabled WPA2 and AES.
Let us know the results.
This is a common issue with LG TVs.
You have to reboot the TV (or soft boot if you have that feature.
Another way you can do it is unplug your TV from the wall for 60 seconds.
If that does not work, unplug your router for 60 seconds, then plug back in and make sure it is back up and running before attempting to setup the TV WIFI.
If all else fails, follow the directions to reset to initial settings, which is a factory reset. You will lose all your settings and the TV will be as it came out of he box.
