NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Cannot connect LG TV to orbi RBR 850 wi-fi
Hi, I just bought a new LG 4K TV, and it will not connect to my orbi network (AX 6000). I have googled like crazy. I called LG - was able to connect the TV to a phone hotspot. I checked the...
luckily best buy will take it back no questions asked. the samsung is only $40 more - and a better TV - so I think that's the safe route.
I was just trying to be cheap, since an outdoor TV in Florida is a 2-year bet if you're lucky.
Regardless, you guys have been incredibly helpful. I'm picking up the other TV later today, so I'll let you know the end of the saga.
This is a common issue with LG TVs.
You have to reboot the TV (or soft boot if you have that feature.
Another way you can do it is unplug your TV from the wall for 60 seconds.
If that does not work, unplug your router for 60 seconds, then plug back in and make sure it is back up and running before attempting to setup the TV WIFI.
If all else fails, follow the directions to reset to initial settings, which is a factory reset. You will lose all your settings and the TV will be as it came out of he box.
Thanks again.
Tried that sequence - including thefactor reset - same result.
IF you go with a different brand of TV, make sure you get a TV with both wireless and wired connetions. :smileywink:
this one has an ethernet port. -and it worked fine.
my challenge is I don't have the ability to run a cable to the TV location.
Ok, that tells me that the wifi radio on the TV is problaby the problem.
1 thing you can do with this TV or next if the next TVs wifi doesn't work AND has a ethernet jack, you can install a wireless media bridge, connect his bridge up to the wifi of orbi, then this bridge will or should have ethernet ports in back. Connect up the TV to the LAN port in back of the wireless bridge and you'll get connected to the TV. I happen to have tired this a while back and it works. Kind of like upgrading the wifi radio on the TV to something that works.
Another suggestion would be to install a PowerLIne set between the RBR and this TVs location and connect the TV thru Power LIne adapters.
grady7 wrote:Thanks again.
Tried that sequence - including thefactor reset - same result.
If it's the only device you are having issues with, it may be the TV having a WIFI problem.
Is it possible to run a temporary network cable to see if it makes a connection?
Also you could try setting up the TV network with a static IP address and DNS server. Depending on your setup it would be something like:
ip address: 192.168.1.75
subnet: 255.255.255.0
gateway: 192.168.1.1
DNS: 192.168.1.1
I was able to get the TV to connect to a phone hotspot, and everything worked great.
It would connect when I took all of the security protocols off the orbi, but it wouldn't stay connected even then.
I'll try the static IP option today to see how that plays. The wife is looking at bestbuy now, so my time to fix is running short. Lol.
grady7 wrote:I was able to get the TV to connect to a phone hotspot, and everything worked great.
It would connect when I took all of the security protocols off the orbi, but it wouldn't stay connected even then.
I'll try the static IP option today to see how that plays. The wife is looking at bestbuy now, so my time to fix is running short. Lol.
How far is the TV from the router or satellite?
What security protocols are you referring to?
I feel it is a TV issue, as I have 6 TVs, Samsung, LG, Vizio, all 4k, hooked up wirelessly with no issues. The only issue I have is the Vizio and LG have to be reconfigured every time I reboot the router or a power glitch happens. Both manufacturers admitt it is a bug in their systems. It's no big deal as it only takes 5 minutes, but still annoying.
