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Forum Discussion
FrancisduBois
Jun 17, 2024Aspirant
Cannot connect to ORBI Router RBR850 and 6 Connected Satellites
I have an ORBI Router RBR850 and 6 Connected Satellites in the house (Ethernet connected). Is there a limit on the number of Connected Devices (Sonos, MacBooks, etc.) ? We are often kicked out of...
FURRYe38
Jun 17, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
https://kb.netgear.com/31097/How-many-devices-can-my-Orbi-system-support
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message