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Forum Discussion
Cannot detect WD cloud home device
I have Orbi RBR350 Mesh Router. I also have a WD home cloud personal storage, and I can access it from the internet or my cellular using Android APP any time I want, but for some strange reason, t...
Hi schumaku, Hi Crimpon,
Orbi IS the router. It gets direct connection from the ISP provider cable.
Nothing sits in front of it.
It sits on the same internal hub with my TV and my XBOX.
I can see them both: the TV and my XBOX.
I cannot see the drive. It freaks me out.
It looks like a bug in the Router software.
thanks for a great guess/idea 🙂
eyalrt wrote:
I cannot see the drive. It freaks me out.
It looks like a bug in the Router software.🙂
There is probably no method to have the WD drive display its network parameters:
- IP address
- subnet
- Gateway
- DNS servers
Nothing in Attached Devices with that MAC address?
When the WD drive is plugged in, the number of attached devices does not increase?
- Hi CrimpOn,
no. nothing. no change, as if the drive doesn't exist. The number of connected devices stays the same.
eyalrt- Hi CrimpOn,
Thank you for investing time helping me.
I have tried this already. from the WD site, I can now log in as a remote user, or as a local user, which is the same, because it is from WD site.
Since the Orbi router doesn't detect or report the device, windows/linux (tried both) cannot detect it either. This is why it is a bug. If it cannot detect the device and it has no ip, it cannot access it.
The drive must have an IP, or WD couldn't access it as well. It does.
The router doesn't report it for some reason....
thanks, again,
eyalrt