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Forum Discussion
Jay-Reddings
Jan 18, 2022Aspirant
Cannot get Chromecast to connect to Orbi AX1800
I just purchased chromecast but cannot get it to sustain a connection to my wifi. My chromecast connects to the wifi during the setup process but instantly disconnects after the setup is complete. I ...
FURRYe38
Jan 18, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Try turning off AX for 2.4Ghz on the RBR under basic tab/wireless settings.
Jay-Reddings
Jan 19, 2022Aspirant
My sataliette is around 35 feet away and after turning off AX for 2.4ghz I am still having the same issue. I have read only that changing RIP Version to Rip_1 will help is this true?
- FURRYe38Jan 19, 2022Guru - Experienced User
You can certainly give that a try. If it doesn't work you can put the change back.
- Jay-ReddingsJan 19, 2022Aspirant
I tried it and no luck. Any other suggestions, that fact that it connects fine in another room is the thing that is stopping me from returning the chromecast. After making these changes am I supposed to restart my orbi system because currently I have not been doing so after making the changes.
- FURRYe38Jan 19, 2022Guru - Experienced User
So it connects in the other room?
Do you know which Orbi unit the device is connecting too? RBR or RBS?