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Forum Discussion
Chuck_M
Oct 12, 2023Mentor
Cannot log onto Satellite (RBS-850)
My Orbi network consists of an RBR-850 router and 3 x RBS-850s. They work fine, but.... I cannot log onto one of the satellites... It is connected, is working, but when I go to the IP address...
FURRYe38
Oct 13, 2023Guru - Experienced User
Have you turned off the other RBS and then Ethernet connect the 3rd RBS to the back of the RBR?
Does the 3rd RBS show as having a GOOD connection or does it happen to show Out Of Sync?
Might try using the Generate new backhaul password button on the RBR and resync all RBS to the RBR. Turn OFF all RBS accept for 3rd one. I'd probably factory reset the 3rd RBS first, then after you generate new BH password, and the RBS is blinking white for 1 minute, Press the sync button on the RBS then use the RBRs web page to "Add Satellite" feature to get the 3rd RBS re-synced and connected. Do this with the 3rd RBS in same room as the RBR to be sure it gets a good connection. After it syncs, check it's web page for proper log in sequence. If you get the 3rd RBS connected fully and working right, do same for rest of RBS.
Chuck_M
Oct 13, 2023Mentor
Thanks will give this a shot and report back!
- FURRYe38Oct 13, 2023Guru - Experienced User
👍
- Chuck_MOct 13, 2023Mentor
No go.
Disconnected all RBS's.
Generated new backhaul PW
Factory reset problematic RBS
Powered on, waited for white to stop flashing
Pressed Synch
Added new satellite from menu
It added and says link is good.
Cannot log onto the satellite. Takes username and pw but does nothing and blanks out the username and pw fields.
Note image below of "Attached Devices (Satellites) and then the Sign in screen for that RBS.