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Forum Discussion

Chuck_M's avatar
Chuck_M
Mentor
Oct 12, 2023

Cannot log onto Satellite (RBS-850)

My Orbi network consists of an RBR-850 router and 3 x RBS-850s.   They work fine, but....   I cannot log onto one of the satellites...   It is connected, is working, but when I go to the IP address...
Chuck_M's avatar
Chuck_M
Mentor
Oct 13, 2023

It does not accept any username/password including my systems nor admin/password

 

I have tried it wirelessly, hardwired, reset, rebooted and it does not act like the other two RBS's.

 

It was updated to current firmware via manual update when -- for a short moment -- I could log onto the satellite yesterday and then it went ghost again.

 

Like I said, the satellite works, I just cannot log on to it.

 

I wonder if something inside of the satellite has failed.

 

No other browser works.  Firewalls, etc disabled.

 

Two work fine, this one does not.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 13, 2023

Wow. Ok, last resort would be to do a 30-30-30 reset on the RBS. 

Sounds like the creds are not getting populated or something in nvram is corrupt for this log in and creds area. 

 

Or try a factory reset on the RBR and setup from scratch with this 3rd RBS. 

  • Chuck_M's avatar
    Chuck_M
    Mentor
    Oct 13, 2023

    And magically it is working again.  Will keep an eye on it..  perhaps a synch issue or something that needed catching up, but all appears to be working perfectly now.

     

    Thank you for your help.