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Forum Discussion
Solved
Cannot login to webpage as Admin any more
Hi, I have a new Orbi mesh router that is all setup and working. I had to setup up some NAT stuff, so went into the devices web page on my computer, and also changed the admin password to so...
Ok, I fixed this with a reboot of the Orbi ..
So it seems, it is a firmware bug, to my mind it should not perform like that, I would not like my customers to have to go though that in one of my net connected products.
bmentink wrote:
How do I fix this? If I have to do a factory reset, will that remove the settings entered by my Internet Provider?
This may be ambiguous.
- If this refers to the public IP address, subnet mask, and DNS entries created when the Orbi uses DHCP to connect to the ISP, then "yes". Every time the Orbi connects those settings will be created by the ISP. This is how the ISP sometimes changes the public IP address of customers who have dynamic IP assignments (most of us).
- If this refers to ISP settings entered by the user to connect to the ISP, such as user name and password, then a Factory Reset will erase these and the user must enter them agaiin.
Ok, I fixed this with a reboot of the Orbi ..
So it seems, it is a firmware bug, to my mind it should not perform like that, I would not like my customers to have to go though that in one of my net connected products.