Cannot sync Orbi RBS50Y outdoor satellite to new Orbi RBR850 router.

FURRYe38
Guru - Experienced User
May 18, 2020
NG hasn't made any of the Orbi AC satellites forward compatible with Orbi AX. So you'll have to wait for NG to put this into effect. We have no idea if or when that will happen. For RBS50 units, they can be connected via ethernet only. I would have make sure first weather or not the RBSY was compatible with Orbi AX before buying an Orbi AX system. Would have saved you time and money.

Good Luck.
ttnoewoc wrote:
To make matters worse:
The current firmware showing in the UI for auto-update for RBR850 is: V3.2.10.11
On the website however, they have a new version: V3.2.11.2
However, the RBR850 will not auto update it.
I did manually update it, but it didnt fix this problem.
Now for the Outdoor Satellite:
There IS a new Firmware for that device showing on the website, RBS50Y Firmware Version 2.5.2.104 (Orbi Mode)
However, there is no way to update it unless you are successfully synced with the main router. There is no external port or any other way to connect to it in Orbi Mode
If you try to connect to in extender mode, it will only let you update the Extender Mode firmware
I upgrade form Linksys Velop almost exclusively because Netgear offered the outdoor extras, so I am now stuck having to return a few thousand dollars worth of new equipment. I will now go back to my Linksys system which has not given me ONE problem ever, which I was going to give to my neighbor.
ttnoewoc
Star
May 18, 2020
RBS50Yv2 has no Ethernet Port
There is NOTHING on the product pages anywhere for RBS50Yv2 that tells you it is not compatible with new Orbi Routers. So while its a nice suggestion to have done my research, how much research should I have done?

The current data sheet says:

What Do I Need for Orbi Mesh Extender to Work?
• Any WiFi router or Orbi Router/
Orbi WiFi System
• High-speed Internet connection

In fact, tier one support spent TWO hours with me on the phone trying to make it work before the gave up and told me the next day that they are not compatible, so it isnt' widely known even inside NG.
- FURRYe38
  Guru - Experienced User
  May 18, 2020
  It's been mentioned in the forums that Orbi AC RBS are not compatbile with Orbi AX. I wish NG support could have and should have known this. Sorry for that. Could have not wasted time and just let you know that there not compatible at this time.
  Christian_R
  ChristineT
  
  RBSYs do not and will not have a ethernet port as this would compromise the weather and envrionment seal design of the RBSY for out door use.
  
  If you need the RBSY to work, I would recommend not using the orbi AX system and revert to the Orbi AC system for compatibility. Again, we don't know if or when NG will make the Orbi AC satellites compatible. So until then either use the Orib AX system with out any Orbi AC RBS or return the Orbi AX system and revert to Orbi AC.
  
  Good Luck.
  - ttnoewoc
    Star
    May 18, 2020
    Here is what support told me, from my support ticket:
    
    Online Comment
    2020-05-13 23:42:06
    I spoke with agent today, and was informed that this Orbi outdoor satellite is not compatible with my new Orbi Router. I was informed that firmware update would be released to ensure compatibility. No timeline was given but was told it was likely a matter of weeks and not months. I will retained my product for a while to wait for this firmware update.
    
    So according to them, they would be releasing a Firmware update soon to address this incompatiblity.
    
    I am only curious: If the firmware update will be for the router, no problem. If it will be an update for the Outdoor Satellite, I am not clear how it can be updated for all the reasons noted earlier.

Forum Discussion

Cannot sync Orbi RBS50Y outdoor satellite to new Orbi RBR850 router.